Privacy policy

ELEDÉ Privacy Policy

Last updated: November 2025

Your privacy is important to us. This Privacy Policy explains how ELEDÉ (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or make a purchase from www.eledepr.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our Site.

A. Information You Provide

When you place an order, create an account, or contact us, we may collect:

  • Your name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party payment gateways)

  • Any other information you choose to share (such as through customer service or forms)

B. Automatically Collected Information

When you browse our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Site

  • Cookies and similar tracking technologies (see section below)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchase or inquiries

  • Send order confirmations and shipping updates

  • Improve our products, website, and customer experience

  • Provide customer support

  • Send marketing emails (only if you opt in)

  • Comply with legal obligations

3. Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience, analyze site traffic, and remember your preferences.
You can adjust your browser settings to disable cookies, but some parts of our Site may not function properly without them.

4. Sharing Your Information

We respect your privacy — we do not sell your personal information.
We may share limited data with trusted third parties only to perform essential services, such as:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping carriers (e.g., USPS, DHL)

  • Email and marketing platforms

  • Analytics tools (e.g., Google Analytics)

These partners are required to keep your information secure and use it only for the purposes we specify.

5. Data Retention

We retain your personal information only as long as necessary to fulfill orders, provide support, and comply with legal or tax obligations.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletions

  • Opt out of marketing communications

  • Withdraw consent for certain data uses

To exercise your rights, please contact us at support@eledepr.com.

7. Security

We take reasonable measures to protect your personal information against loss, misuse, or unauthorized access.
However, please note that no online transmission or storage method is 100% secure.

8. Third-Party Links

Our Site may contain links to third-party websites (for example, Instagram or shipping tracking pages).
We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The most current version will always be posted on this page with the effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 support@eledepr.com
🌐 www.eledepr.com